1st Call Janitorial People.
Our people make the difference...
We spend a great deal of time finding the best people. Then we train them well, pay them well and we give them ONE MANDATE: Satisfy our customers, and put nothing before that.
This is why our employees are never paid on commissions. We don't want them hurrying from job to job, racing to see how many customers they can see everyday. We want 1st Call Janitorial and Commercial Cleaning employees to take their time on every job, being thorough, and going beyond routine service with a regular commitment to extraordinary service.
Many commercial cleaning companies base their criteria for success on volume, volume, volume. 1st Call Janitorial has discovered the key to its success is satisfy, satisfy, satisfy.
In an industry in which the norm is for customers to change suppliers all too often, we are very proud for our norm to be establishing and fulfilling long-term relationships with our customers. Again, this philosophy and practice all starts with our superior people for whom we painstakingly search, no matter how long it takes, we get the BEST, FOR YOU!
- Each employee is hand-picked for their character and must go through a rigorous process that includes a background check, reference checks, multiple interviews and final approval by the President of the company. We have adhered to this time-tested process through 6 years of phenomenal growth and know it works.
- Remarkably, almost 70% of our new hires result from referrals from existing employees or customers. This factor accounts for the lowest turnover in the janitorial/custodial industry.
- Average age of our staff is 39, the benefit of which is reflected in their dependability and maturity.
- Compensation: Janitorial Staff average $10.00 per hour; Floor Technicians average $12.00 per hour. There are absolutely no commissioned employees on our staff!
Then we provide thorough supervision...
Through our Automated Telephone Time Keeping System, we are able to remotely monitor our employees. We know when they arrive, when they leave and how much time they spent servicing your account.
Our No Show Alert feature automatically notifies a supervisor if assigned staff has not punched in by a predetermined time.
And if you have any concerns...
Upper management is available 24 hours a day by email, telephone, or after business hours, personal cell phone. We have a well-earned reputation for being responsive not only for service issues but for special requests from our customers.
Whether it is corporate visitors or family visiting from out of town we can act on short notice to provide residential or commercial cleaning services.
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